Last Updated: January 14, 2026

California Notice at Collection

This Privacy Policy describes the policies of Youth Theatre Works regarding the information we collect or receive about our patrons. It is applicable to the youththeatreworks.com website (“Website”). We have established this security and privacy policy (“Privacy Policy”) to let you know the kinds of personal information we may gather, why we gather your information, what we use your personal information for, when we might disclose your personal information, and how you can manage your personal information.

Our overall stance is that privacy is a fundamental human right, and your data is yours. We don’t share data gathered from our websites except as necessary to perform the functions you expect us to perform. We do keep track of conversations we have with you so that we can improve our services and provide you with good support, and we track connections to our Website to keep it secure. But we try not to collect more information than we need: the less we know about you, the easier it is to ensure your privacy.

When you provide personal information and/or Customer Data, you are consenting to the manner in which the Youth Theatre Works will collect, use, disclose and otherwise manage your personal information and Customer Data, as set out in this Privacy Policy.

If you do not agree to the terms of this Privacy Policy, please do not use the Website. We may modify or amend the terms of our Privacy Policy from time to time. We will notify you of any material changes that affect your control over your information.

If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us.

What Information About Me Is Collected and Stored?

One of the basic principles we’ve tried to follow in designing this Website is that we ask for only the information we need to provide the service you’ve requested. As a result, what information we collect and store depends almost entirely on how you choose to make use of our Website and our services. You may provide the following information to us directly:

• Personal information provided to us when registering a performer for an upcoming production.
• Payment information, including credit card information. (Donations)
• Information contained in your email communications to us.
• Content you may include in survey responses.
• Information you send to us via a social media platform.

In addition to information which you explicitly and knowingly provide, some information is collected automatically such as:

• Our Website uses browser cookies in order to gather information on usage patterns. These are used to measure how well our site is working, not to track you as an individual.
• Our servers maintain industry-standard logs of their activity: web page visits, including IP address, Referrer: header, and user-agent; envelope information of e-mail sent and received; and the like.

How do we use the information we collect?

In general, we do not use your information beyond the purpose for which you provided it to us. For example, if you ask us a question by email, or subscribe to a mailing list, we will not send you other promotional communications in response (unless that is what you requested). We do not sell, barter, or rent your personal information.

We may use the information we collect for the following purposes.

• To provide you with services, process donations, and conduct general business operations (such as accounting, recordkeeping, and audits.)
• To improve and grow our services, including to develop new productions, workshops, and understand how our services are being used, our customer base, and trends.
• To provide you with important information about the service that you are using, including time-sensitive updates and notifications (such as location changes, rehearsal cancellations, etc)
• To protect and secure our Website, assets, network, and business operations, and to detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.
• To comply with legal process, such as warrants, subpoenas, court orders, and lawful regulatory or law enforcement requests and to comply with applicable legal requirements.

In the event we wish to publicly post any of your personal information on a website (as, for instance, a letter), we will contact you with details and ask for your express permission to publish that information and will not publish without your express permission.

If you have subscribed to any Youth Theatre Works newsletter, you may unsubscribe at any time by following the instructions located within each newsletter or by contacting us.

How do we share the information we collect?

We do not store credit card data in our systems but instead rely on a third-party payment processor (Square) to verify and process transactions.

We use a third-party service (Brevo) for mailing list email management and delivery to ensure mass emails are sent in a secure and timely manner.

We use a third-party service (Bluehost) for hosting website content. They are contractually obligated to maintain the confidentiality and security of that personal information and are prohibited from using that information for any other purpose.

We may share any of the information we collect with the following recipients.

• Service providers: We engage vendors to perform specific business functions on our behalf, and they may receive information about you from us or collect it directly. These vendors are obligated by contract to use information that we share only for the purpose of providing these business functions, which include:
  • Supporting service functionality, such as vendors that support email list cleansing and communications (email, fax).
  • Auditing and accounting firms, such as firms that assist us in the creation of our financial records.
  • Professional services consultants, such as firms that perform analytics, assist with improving our business, provide legal services, or supply project-based resources and assistance.
  • Analytics and marketing services, including entities that analyze traffic on our online properties and assist with identifying and communicating with potential customers.
  • Security vendors, such as entities that assist with security incident verification and response, service notifications, and fraud prevention.
  • Information technology vendors, such as entities that assist with website design, hosting and maintenance, data and software storage, and network operation.
  • Marketing vendors, such as entities that support distribution of marketing emails.
• Social media platforms: If you interact with us on social media platforms, the platform may be able to collect information about you and your interaction with us. If you interact with social media objects on our Website (for example, by clicking on a Facebook “like” button), both the platform and your connections on the platform may be able to view that activity. To control this sharing of information, please review the privacy policy of the relevant social media platform.
• Government entities/Law enforcement: We may share information when we believe in good faith that we are lawfully authorized or required to do so to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests, where necessary to protect our property or rights or the safety of our employees, our customers, or other individuals, or under emergency circumstances to protect the personal safety of us, our affiliates, agents, the users of the Website, or the public. In cases where we must disclose personal information or Customer Data, we will send an email to the address registered to any accounts affected by that disclosure.

How long do we retain the information we collect?

We determine the retention period for each of the categories of personal information listed above based on (1) the length of time we need to retain the information to achieve the business or commercial purpose for which it was obtained, (2) any legal or regulatory requirements applicable to such information, (3) internal operational needs, and (4) any need for the information based on any actual or anticipated investigation or litigation.

We do not store the credit card information on our systems, only a Square Transaction ID that helps us handle issues with the Square Payment Processor gateway.

We maintain backups of the Website in order to recover from hardware failures or other problems. These backups are not kept longer than one year.

What Steps Are Taken To Keep Personal Information and Customer Data Protected?

We are committed to protecting your personal information and Customer Data. We use a variety of technologies and procedures to help protect your personal information and Customer Data from unauthorized access, use, or disclosure.

Personal information we collect or receive and Customer Data you upload is stored in protected operating environments that are not available to the public and, when transmitted, is protected using strong cryptography.

We limit access to your personal information or Customer Data to only our employees and third parties who need access for purposes described in this Privacy Policy.

If a password is used to help protect your accounts and personal information and Customer Data, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a website or service to protect access to your personal information and Customer Data from subsequent users.

While we use reasonable security measures to safeguard your personal information and Customer Data once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. You should know that no entity, including Youth Theatre Works, can fully eliminate security risks associated with personal information or Customer Data. Accordingly, Youth Theatre Works cannot ensure or warrant the security of any information you transmit to us on our Sites.

Do Not Track: Your browser or device may include “Do Not Track” functionality. We already limit our tracking to that which is necessary to provide our services, and we honor Do Not Track signals we receive from your website browser. Note that the information collection and disclosure practices and the choices that we provide to you will continue to operate as described in this privacy policy regardless of whether a Do Not Track signal is received.

Is Information Collected From Children?

We do not sell or ship any items ordered through this Website directly to anyone who we know to be under the age of 13. We do not collect personal information from anyone who we know to be under the age of 13 on this Website. If you are under the age of 13, you should use this Website only with the involvement and consent of a parent or guardian and should not submit any personal information to us.

While information about our youth performers is collected manually through our physical paper forms at our performance & rehearsal locations we do not store that information on this Website.

Passwords

To use some features of this Website you may be asked to set up an account and provide a functional email address and password. You should be careful about providing your password to others — you are responsible for the actions of anyone you’ve shared your password with. No one at Youth Theatre Works will ask for your password; if they do, you should not provide the information and should email sayhello@youththeatreworks.com to report the incident so we can investigate.

Governing Law

The Website is published in the United States. U.S. law shall govern in any and all disputes, including privacy or defamation issues or otherwise.

Transfers

If you use our Website outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries. The laws in the U.S. regarding personal information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law. If applicable, you may have a right to claim compensation for damages caused by a breach of relevant data protection laws.

Changes to This Policy

As our non-profit and Website continue to develop, we may add new services and features to our Website. If these additions affect our Privacy Policy, this document will be updated appropriately. We will post those changes prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. We do, however, recommend that you read this Privacy Policy periodically in case you missed any changes to the Privacy Policy.

Your Privacy Rights

We will honor the following rights regarding your personal information, regardless of where you reside or whether you are subject to a specific state or region’s data protection laws:

• Access and Portability: Request access to personal data we hold about you or request transmission of your data to a third party.
• Correction: Request that we rectify inaccurate or incomplete personal data we store about you.
• Deletion: Request that we erase personal data when such data is no longer necessary for the purpose for which it was collected, when you withdraw consent and no other legal basis for processing exists, or when you believe that your fundamental rights to data privacy and protection outweigh our legitimate interest in continuing the processing.
• Restriction of processing: Request that we restrict our processing of personal data if there is a dispute about the accuracy of the data; if the processing is unlawful; if the processing is no longer necessary for the purposes for which it was collected but is needed by you for the establishment, exercise or defense of legal claims; or if your request to object to processing is pending evaluation.
• Objection to processing: Object to processing of your personal data based on our legitimate interests or for direct marketing (including profiling). We will no longer process the data unless there are compelling legitimate grounds for our processing that override your interests, rights, and freedoms, or for the purpose of asserting, exercising, or defending legal claims.
• Transfers: Obtain information about and a copy of the safeguards we use to transfer personal data across international borders.
• Opt out of “sales” or “sharing” of personal information and use of their personal information for “targeted advertising,” as those terms are defined under applicable law. Note that we do not use your personal information for these purposes.
• Opt out of “profiling” under certain circumstances, as defined under applicable law. Note that we do not engage in “profiling,” as defined under applicable law.

You can exercise these rights by contacting us at using one of the methods listed below.

Additional Information for European Union (EEA), the United Kingdom (UK), and Swiss Residents

Purposes of processing and legal basis for processing: As explained above, we process personal data in various ways depending upon your use of our Website. We process personal data on the following legal bases: (1) with your consent; (2) as necessary to perform our agreement to provide services; and (3) as necessary for our legitimate interests in providing the Website where those interests do not override your fundamental rights and freedom related to data privacy.

Right to lodge a complaint: Users that reside in the EEA, UK, or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available from the European Commission website.

Additional Information for California Residents

If you are a California resident, California law permits you to request certain information regarding the disclosure of your personal information by us and our related companies to third parties for the third parties’ direct marketing purposes. We do not disclose your personal information for this purpose.

California Consumer Privacy Act

The California Consumer Privacy Act (“CCPA”) provides California residents with rights to receive certain disclosures regarding the collection, use, and disclosure of information about them, as well as rights to know/access, correct, delete, and limit disclosure of personal information. You have the right to be free from discrimination based on your exercise of your CCPA rights. To the extent that we collect personal information that is subject to the CCPA, that information, our practices, and your rights are described below.

Notice at Collection Regarding the Categories of Personal Information Collected

You have the right to receive notice of certain information about our data collection, use, and disclosure. The following table summarizes the categories of personal information we collect; the categories of sources of that information; and whether we disclose, sell, or share that information to service providers or third parties, respectively. The categories we use to describe personal information are those enumerated in the CCPA. We collect this personal information for the purposes described above in “How do we use the information we collect.”

Entities to whom we disclose information for business purposes are service providers, which are companies that we engage to conduct activities on our behalf. We restrict service providers from using personal information for any purpose that is not related to our engagement.

Your rights under the CCPA

• Opt out of sale or sharing of personal information: You have the right to opt out of our sale or sharing of your personal information to third parties. We do not sell or share your personal information to third parties. Your right to opt out does not apply to our disclosure of personal information to service providers.
• Limit the use of your sensitive personal information: You have the right to limit our use of your sensitive personal information if we use such information to infer characteristics about you. We do not use your sensitive personal information for this purpose.
• Know and request access to and correction or deletion of personal information: You have the right to request access to personal information collected about you and information regarding the source of that personal information, the purposes for which we collect it, and the third parties and service providers to whom we sell, share, or disclose it. You also have the right to request in certain circumstances that we correct personal information that we have collected about you and to delete personal information that we have collected directly from you. Please contact us to exercise these rights.

Additional Information for Nevada Residents

Residents of the State of Nevada have the right to opt out of the sale of certain pieces of their information to third parties. We do not engage in such sales. If you are a Nevada resident and would like more information about our data sharing practices, please contact us.

Procedures For Exercising your Rights

If you have previously opted to subscribe to a mailing list, you may always opt-out of receiving future e-mail messages and newsletters by ending your subscription. Unsubscribe instructions are located within each newsletter.

You have the right to know about the personal information we have collected about you, as well as access and correct such information and delete personal information that you have previously provided to us. You can request to know, access, correct, update, or request the deletion of certain personal information by emailing sayhello@youththeatreworks.com.

If you wish to cancel your password, please contact our Customer Service Department by email at sayhello@youththeatreworks.com.

If you become aware of any unauthorized use of your password, data theft, or possible security issues with our Website or products, please contact sayhello@youththeatreworks.com.

You may, under certain circumstances, authorize another individual or a business, called an authorized agent, to make requests on your behalf. (Authorized agents in California must be registered with the California Secretary of State.)

Verification: We must verify your identity before responding to your request. We verify your identity by asking you to provide personal identifiers that we can match against information we may have collected from you previously. We may need to follow up with you to request more information to verify identity.

We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

Appeals: If your request is denied, you may appeal the denial by contacting us as described in the notice of denial.

Who do I talk to if I have more questions?

Questions regarding this statement should be directed to sayhello@youththeatreworks.com.